Eric Markow, Director of Corporate Data Domain at the Internal Revenue Service, is being recognized for his transformative efforts to enhance taxpayer services and streamline operations through various initiatives under the Inflation Reduction Act (IRA) of 2022. His leadership has been pivotal in implementing tax law changes, particularly in the realms of clean energy legislation and redesigned IRS notices, aimed at improving clarity and accessibility for taxpayers.

​

Under Eric's direction, the IRS successfully integrated IRA provisions into its systems for Filing Season 2024. This involved modernizing processes and developing microservices to handle tasks like Sequestration and Print Drop efficiently, thereby reducing the burden on IRS developers. Eric's proactive approach ensured that 95% of projects aligned with Clean Energy legislation were delivered on time, setting the stage for a smooth implementation in the January 2025 filing season.

​

Moreover, Eric's Microservices team has contributed significantly to improving taxpayer interactions. They've automated reminders to file notices, facilitated penalty abatement for first-time filing issues, and ensured taxpayers are informed about clean vehicle credits seamlessly. These efforts aim to streamline processes, reduce errors, and enhance taxpayer compliance.

​

Recognizing the complexity and volume of IRS notices sent annually—approximately 170 million—Eric spearheaded the Simple Notice Initiative. This initiative focuses on making notices more comprehensible through plain language and ensuring they are 508 compliant for accessibility, benefiting visually impaired taxpayers. Early results from the initiative show a 16% decrease in calls related to redesigned notices and a 6% increase in online filings, highlighting its success in improving taxpayer understanding and engagement.

​

Eric Markow's leadership not only drives operational efficiency and compliance but also fosters a culture of continuous improvement within the IRS. His efforts underscore a commitment to enhancing taxpayer experiences through innovative solutions and strategic initiatives, ultimately strengthening public trust in IRS services.